Welcome to lots of you new guys reading our blog. Last year we posted these FAQ's but we feel ti is now time to re-post them.
What day of the week do you get delivery?
Tuesday afternoon is the weekly delivery day from Denmark and Sweden. We get deliveries from Norway slightly less often - do check in with us if you are after something in particular. Next one from Norway is due in in April.
Why do you sometimes run out of products?
We try to keep a good level of stock of all products, but sometimes (especially on short shelf life products) demand fluctuates greatly. If you let us know what you are after we can put stuff aside for you and we're happy to do weekly standing orders on products you buy regularly. Just pop us an email and we'll sort it from there.
I'm after a very particular product - can you help?
Yep - but if it is quite specific there is a minimum quantity you need to buy. Note that order time varies and we need a good lead time to get the right stuff in for you. Ask us iloveherring@scandikitchen.co.uk
What products do you stock?
We stock over 600 food products from all over Scandinavia - from remoulade, rugbrod, leverpostej for the Danes to Filmjolk and Kalles Kaviar for the Swedes. Norwegians can enjoy anything from Bamsemums to Stabburet Makrel and brunost. Finns love popping by for Fazer chocolates and salmiakki liquorice. Let us know iwantfood@scandikitchen.co.uk what you're after, we'll be happy to let you know price and availability.
Is Henrik Rock Star single?
You have to ask him that yourself.
Why do you have more Swedish products in your store than any other?
There are double the amount of Swedes living in London than any other Scandinavian nationality. On top of that, a lot of Scandinavian products are very similar across the Scandi borders and most importantly, cheaper for you if we buy the Swedish version in - so we do our best to focus on value for you as well as a broad selection. Just ask us if you are looking for something particular and we might just have that product from another country.
Do you deliver and offer mail order?
Officially, no. We will do in the future, though. Currently, we try to help out where we can so do ask us. We charge a small surcharge plus cost of posting/courier (£7 for under 5kg, £10 for 5-15 kg, 24 hours). We do mail chilled goods, but strictly on receiver’s responsibility.
Do you offer office catering and catering for private functions?
Yes. Click here for more info.
Where did I put the remote control?
It's behind the left cushion on your sofa.
Do you sell snus and booze?
We have a large selection of Scandinavian aquavit - from OP Anderson to Rod Aalborg, Gammel Dansk and Koskenkorva - as well as beers, from Lapin Kulta to Tuborg.
It is currently illegal to sell snus in the UK - we're not happy about it either - so you'll need to ask your neighbour to send some over to feed your habit.
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